When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): with your permission, we may send you emails about our store, new products, and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us by using the form in the Contact Us page.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows CommerceHQ to store information about your session (referrer, landing page, etc).
_CommerceHQ_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_CommerceHQ_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Where there is a User located in the EU Economic Area, that User’s Personal Information will be processed by our Affiliate. As a result of this part of the Services, this Personal Information may be transferred to other geographic regions, which may or may not be located in the European Economic Area. Any such data transfers will be processed in compliance with the GDPR’s Data Protection legislation.
In the event we process Personal Information while providing the Services, we will:
a. Process such data solely for the purpose of meeting our obligations in accordance with the instructions you have provided us for how we are to process the personal information; so long as the instructions are permitted without the Services we provide. In the event, as a matter of law or regulation, we may be required to process the personal information for any other reason, we will provide you with advance notice, unless prohibited by any such law or regulation.
b. Provide you with notification that your instruction to us for the processing of Personal Information violates or infringes relevant Data Protection Law, Legislation or
c. Notify you within the required time frame upon receipt of an inquiry or complaint from a User, Supervisory Authority or other entity with authorization to make such an inquiry or complaint, related to our processing of the Personal Information.
d. Modify, change or correct our processes and procedures for processing the Personal Information in order to avoid unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These steps will be in accordance with guidelines intended to prevent unlawful processing, accidental loss, destruction, damage or theft of Personal Information and in accordance with the type of Personal Information being protected.
e. At your request, provide you with all relevant and current data and reports related to any such breach as monitored by a third-party provided engaged to audit our user information and data protection practices. In addition, or alternatively we may provide reports and certifications which shall be sufficient to your needs in accordance with this Amendment.
f. Notify you promptly upon becoming aware of and identifying any accidental, unauthorized, or unlawful processing of, disclosure of, or access to the Personal Information.
g. Have in place policies and procedures to ensure that employees or third-party entities who have access to the Personal Information have executed our Confidentiality Agreements which restrict any such party’s ability to disclosure such Personal Information.
h. In the event of termination of the Agreement, we will take appropriate and required steps to delete or anonymize the Personal Information. You have the right to request a file containing the Personal Information within sixty (60) days of termination.
We hereby notify you, and you acknowledge and understand, that in providing the Services, we may retain the services of Subprocessors to process the Personal Information. Our use of Subprocessors shall be in compliance with the Data Protection Legislation and will be in accordance with an agreement between us and the Subprocessor.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by using the form in the Contact Us page.